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FAQ

Curious? Good.

Ask away. We don’t bite. The general questions are here, grouped; the ones about a single service live on that service’s page, and the list at the bottom points to them.

Getting started

Who do you work with?

Creators who want a team behind them, and agencies that want to offer more without hiring for it.

How do we get started?

Tell us what you’re working on. We’ll set up a conversation and take it from there.

Do I need a following already?

It helps, but it isn’t a rule. Tell us where you are and we’ll say honestly whether we’re the right fit.

Is Meeow just a chat agency?

No. That’s one room in the building. We also run social media and the day-to-day behind a creator business.

Will it still feel like my brand?

It has to. We learn your brand, your limits and your audience first, and you sign off on how we work before anything starts.

What hours do you work?

Late ones, mostly. Fans keep their own hours, so we keep them too. Which hours are covered is agreed with you, in writing.

Money and terms

What does it cost?

That depends on what you need. Once we understand the work, we’ll send a proposal. Nothing unexpected left on the doorstep.

Is there a contract?

Yes, a short one in plain words. You read it before anything starts.

Who controls my account?

You do. It stays in your name, and you can change the locks whenever you like.

How do I leave?

Tell us. We hand back everything that’s yours and step out. The agreement says how much notice.

How do earnings work?

Your earnings land with you. Our share is agreed up front, in plain words, and written into the agreement you read before signing.

Are there any hidden fees?

No. What we charge is in the proposal, before you sign anything. Nothing unexpected arrives later.

Privacy and safety

Do I have to show my face?

No. That’s your call, and we plan around it.

Do you share my details with anyone?

No. Only the people working on your account see your name, face and files. The privacy policy says what we hold and why.

Are your services for adults only?

Yes. We only work with creators who are 18 or over.

What happens to my files if I leave?

Everything that’s yours goes back to you, and access is closed behind us. How leaving works is on the fine print floor.

What if something goes wrong?

We tell you, plainly and quickly, with what we’re doing about it. You won’t hear about it from a fan first.

For agencies

How does white-label work?

You keep the client and the credit. We do the work behind your name and stay out of sight.

How does white-label handover work?

You brief us, we agree who does what, then we take up the work quietly. Your clients keep dealing with you.

More questions, by topic

Each of these pages ends with its own questions.

Social media
Platforms, approvals, passwords, flagged posts. Social media questions.
Chat management
Limits, paid requests, your inbox. Chat management questions.
Operations
Finances, files, email, tools. Operations questions.
White-label
Confidentiality, reporting, brand guidelines. White-label questions.
For creators
When to hire an agency, switching, fit. Creators’ questions.
For agencies
Outsourcing, quality, hours, starting. Agencies’ questions.
Getting started
The first call, setup, updates. How it works.
About Meeow
Who we are and what we won’t do. About questions.
Getting in touch
What to send and what happens next. Contact questions.

Let’s talk

Ask us yourself.

Didn’t find it? Write it down. We don’t sit on things for long.

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What you need